Can I get more medication for my pet?
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Please give us 48 hours to refill medications, as all prescriptions must be authorized by the veterinarian prior to dispensing. Also please note that compounding pharmacies are needing a bit more time to make up the prescriptions. For compounded medications, give at least 48 hours for them to prepare it!
According to the College of Veterinarian of British Columbia, the veterinarian must have a current knowledge of the pet for which they are dispensing medication. Thus, your pet must be up to date on annual exams before we are free to provide refills or dispense any chronic prescription items, which includes some forms of flea control and deworming (but not all).
Due to COVID-19, some of these limitations have been relaxed. We are assessing each case to determine if we can extend ongoing prescriptions to help people observe social distancing and isolation protocols. We have also launched a medication refill form online to free up our phone lines. The online link is HERE
Please remember that even conditions that look the same as last time may not be. We may suggest you book an appointment to ensure you are getting exactly what your pet needs.